La qualità dell’accoglienza : cosa si intende? 03/06/201518/11/2024 Gestione Ospitalità Customer Care, Customer experience, Customer is king, Customer relationship management, Customer satisfaction, Gestione accoglienza, gestione hotel, Guest quality perception, Service quality Luisa Rellini
Bad reputation…quanto dannosa? 16/03/201518/11/2024 Gestione Ospitalità Bad reputation, Brand Reputation, CRM, Customer relationship management, effetto Boomerang, gestione hotel, Hospitality, hotel, Hotel management, Hotel reputation, Review score, Social sharing, strutture ricettive, Web reputation, Wow effect Luisa Rellini
Il senso del Thank-You marketing in una strategia di vendita 30/06/201421/01/2018 Web Marketing accoglienza 2.0, Brand ambassador, Brand Reputation, Customer Care, Customer relationship management, digital reputation, Guest relation, marketing, social branding, thank you marketing, turista digitale Luisa Rellini
Il CRM per il Web Marketing in Hotel 20/01/201127/01/2025 Gestione Prenotazioni CRM, CRM e web marketing, Customer relationship management Luisa Rellini
Devi effettuare l'accesso per postare un commento.