What I offer : Hotel experience as Hotel receptionist in Front/ Back office transformed into tourism consulting for accommodation facilities … a job that I have always loved and that I want to continue doing.
I turn to extra-hotel facilities for which I deal with online distribution, reservations and follow-up, correspondence with customers but also digital communication and blogging.
I start a new collaboration possibly with the on-site visit and mutual exchange of specific information and requests.
BOOKING AREA – Commercial Development and Distribution on GDS networks
- Online distribution analysis and optimization
- Opening of online contracts, creation of advertisements with text and images, periodical updates
- Suggestions related to the chosen sales strategy, photo-shooting etc
- Booking and follow-up
- Management of correspondence with customers by email, Social media or whatsapp
- Online update of occupancy and rates
- Calendar synchronization
- Tips to optimize your sales strategy
- Competitors analysis and market positioning
- Tips related to the digital tools in use, how to improve, what to implement according to your budget
- Distribution on GDS networks – in partnership
MARKETING & COMMUNICATION AREA
Section dedicated to Social networking and communication via online channels, thanks to training courses and periodic seminars in tourist Web marketing.
- Social networking
- Blogging : writing articles for your company blog, optimizing in SEO
- Link building (guest post, sponsored content, image link building, editorial links, social sharing)
Since 2017 I periodically carry out training courses for future Hotel receptionists to teach the role to be played through theory, but also using many case histories lived over time.
For more information, don’t hesitate to send me a message.